At Classio Calico, customer satisfaction is our priority. We ensure high-quality products and accurate sizing, but in rare cases, if an issue arises, our return and replacement policy applies.
1. Eligibility for Returns & Replacements
- Returns or replacements are only accepted for damaged products.
2. No Returns for Size or Color Issues
- Please check the size chart before placing an order, as returns for size or color concerns are not accepted.
3. Unboxing Video Requirement
- A clear unboxing video is mandatory to process any return or replacement request.
4. Timeframe for Requests
- All return or replacement requests must be submitted within 7 days of delivery.
5. How to Request a Return or Replacement
- Share your unboxing video and order details via WhatsApp or chat support.
6. Review & Approval Process
- Once we receive your request, our team will review it and confirm whether it qualifies for a return or replacement.
7. Condition of Returned Items
- The product must be in its original packaging, unused, and in the same condition as received.
8. Processing Time
- Approved return or replacement will be done within 5-7 business days after verification.
9. Processing of Refunds
Refund Method: If your return is approved, your refund amount will be processed and credited to the original payment method within 5-10 business days.
10. Contact Details for Support
- 📧 Email: classiocalico@gmail.com
- 📱 WhatsApp: 9975500884
- 📍 Address: 704, Vrundavan Heights, Near JP School, Palghar (W), 401404